FCC unimpressed by Verizon's reply
Verizon's new $350 early termination fee and "gotcha" internet access charges recently attracted FCC attention. It is not amused by the company's reply, which has already drawn the Wrath of Pogue. Verizon's answers are "unsatisfying and, in some cases, troubling," says the FCC's Rick Kaplan. Kaplan seems particularly moved by Verizon's claim that exiting customers should foot the bill for the advertising used to attract them in the first place.
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