Selling fiber broadband by inviting users to dig their own trenches

Lyse, a wildly successful Norwegian ISP, is getting fiber into peoples' houses by getting them to dig their own trenches:

Lyse's business model is different from companies like Verizon, which is currently rolling out fiber across its service area and then trying to sign up customers. Lyse instead sends people into unserved areas, knocks on all the doors, and passes out information on the new fiber service. Only when 60 percent of the people in an area sign up in advance for the service does Lyse start the actual fiber install…

In addition to entering an area with tremendous support already lined up, Lyse also does something innovative: it allows prospective customers to dig their own fiber trenches from the street to their homes. In return, customers can save about $400. "They can arrange things just the way they want," says Herbjørn Tjeltveit of Lyse, which makes for happier customers; apparently, nothing angers a Norwegian more than having some faceless corporation tunnel through his flower garden.

Norwegian ISP: dig your own fiber trench, save $400