Comment registration problem at Boing Boing has been fixed

Teresa, Boing Boing's community manager says:
If you've been unable to register as a user at Boing Boing, you're not alone. Apparently there was an error in our platform that kept some registrants from getting their e-mail confirmations. This state of affairs ran from Friday, October 5, through Monday, October 8.

Sorry about that.

Anyway, it's fixed now. If you tried to register while the problem was in force, you'll automatically be receiving your notification when we get our script running, so there's no need to re-register. In fact, if you try to re-register now, our software will tell you that your username is already taken -- which it is, only we haven't sent you your confirmation yet.

The notifications will be sent from noreply@boingboing.net.


Discussion

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#1 posted by Anonymous , October 10, 2007 9:39 PM

Of course you won't even see login/register if you keep javascript turned off.

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#2 posted by Anonymous , October 10, 2007 11:00 PM

I'm getting an error message that says "This account has been disabled. Please see your system administrator for access." How do I go about contacting whomever can help me get my account active again? I could just create a new one, but I like that username and I would rather not have to use another email address...

Thanks for your attention, and for having comments on BoingBoing! I do greatly look forward to getting to interact with one of my favorite blogs and with my fellow readers.

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#3 posted by Anonymous , October 11, 2007 1:38 AM

Well, not really? I've registered a month ago or so and no confirmation email received. Ofcourse I don't know my "password recovery phrase" (unless it's tinkerbell) so I can't retrieve my password.

I'd love to have the username (remmelt) though, how should I proceed?

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#4 posted by Anonymous , October 11, 2007 3:54 AM

Ah, but did it fix the bug whereby I got sent a new password that didn't work?

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#5 posted by Anonymous , October 11, 2007 4:06 AM

Hmm, just tried again, got "This account has been disabled. Contact your system administrator for access."

--NelC

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#6 posted by Anonymous , October 11, 2007 6:41 AM

I've been having trouble signing up since 2007-09-19 (the Harvard Bookstore story). And I am trying password recovery now, and it sends me a new password, but when I try to sign in with the new password, it says "Invalid Login".

If I go through a password recovery again, it then says

"This account has been disabled. Please see your system administrator for access."

Since my account name is my email address, it'd be nice to not have this happen. :-(

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#7 posted by Anonymous , October 11, 2007 6:05 PM

Why would I want to register at BoingBoing? I am already registered at a gazillion other sites. Nettiquette dictates that BoingBoing make it easy for the thousands that visit here to register, rather than making those thousands jump through hoops just so BoingBoing can save itself some work.

OpenID has existed for a while now. You should try it!

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W00t! Took a while, but finally received my registration confirmation.

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Yeah, it's working for me now as well! Thanks!

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Just got my confirmation. My email address one still doesn't work, but fortunately, I remembered that I'd tried setting up a login name that is my email address without @domain, and that is not disabled. :-)

Thanks for having comments!

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I got it, yay! And right after I emailed TNH, too, now knowing who exactly I should bother with this. Oops! Anyway, I'm glad it's resolved.

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testing, testing, 1, 2...

yep, works now. thanks.

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#13 posted by beth , October 12, 2007 8:57 AM

Excellent. I registered a month ago, and just got the confirmation email.

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#14 posted by Lone , October 12, 2007 8:59 AM

Arrr, me commenting work like a tea.

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I also got my registration email today.

Yay!

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Hi, just sent out the registration e-mails... sorry 'bout that delay! You should be able to confirm your registration now.

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this was much more widespread than oct 5-9. i tried signing up back in late august or early sept and nothing happened. i sent and email to marc and got nothing either.

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yeah, I tried signing up in early September and couldn't.

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Testing comments. Whee!

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puh, finally I will be able to make a comment

only now I forgot what it was oh hell... I mean well

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Actually it ran longer than that for me! I registered on the day you launched MT4, when was that?

Today I got my email with the confirmation link in it.

Ouch.

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Let me add another voice to the comments. This has been going on for much longer. I originally signed up for comments when Cory posted about his comic book being available online. I think that puts it to almost 3 weeks.

I'm glad you got it fixed.

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#24 posted by hjo3 Author Profile Page, October 12, 2007 3:49 PM

Just got my confirmation today. Tried to register on September 18th. Talk about delays!

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I'm a commenting foo.

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looks like it's workin!

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And I thought is was just me!

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#29 posted by J.P. , October 12, 2007 9:35 PM

yeah - I tried to register weeks ago - much longer than just Oct 5th!

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My request was in early Sept! Good to see it's fixed - thanks.

This is what happens when you have such an excellent and popular website that people want to be a part of - well done, in a weird way...!

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