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Wednesday, April 4, 2007
Jamba Juice: no milk in our non-dairy - we don't HAVE non-dairy!
Jamba Juice has changed its story on "non-dairy" blend. After telling Consumerist that its confidential non-dairy blend had milk in it, the company say that its "non-dairy dairy" doesn't contain milk. It still won't say what's in the "non-dairy dairy," but plans on releasing that information by next fall.
Weirdly, Jamba Juice insists that it doesn't have "non-dairy dairy," even though the menu lists non-dairy dairy and the ingredients book on display in every store has a listing for "non-dairy dairy."
So, what exactly is in the non-dairy dairy? Plutonium? Elmer's Glue? Jellied human fat?
Link
Two days ago we asked Jamba Juice via web form for the ingredients in the "non-dairy mix" and were told one of the ingredients was Grade A Nonfat Dried Milk. Yesterday, reader Delorean called Jamba Juice customer service and asked whether their "non-dairy mix" contained milk. He was told yes. (A transcript of that conversation is posted inside)Today, PR rep Kara Burke writes,
"To be clear, Jamba Juice does not have a 'non-dairy blend.' This is something that does not exist as part of our product offering and never has. The ingredients that Customer Service provided you with refer to Jamba's 'lower calorie dairy base.'"
See also: Jamba non-dairy goo contains milk!
posted by Cory Doctorow at 05:52:27 AM permalink | Other blogs' comments
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