Amazon offers refunds for all Sony rootkit CDs

Amazon has not only pulled all of Sony's rootkit-infected CDs from its catalog, they're also contacting everyong who bought a rootkit CD and offering a full refunds, whether or not the CD has been opened.

Now this is a textbook example of how retailers should be responding to the news that Sony tricked them into selling CDs that screwed up their customers' computers.

The Sony CD(s) listed above contain XCP digital rights management (DRM) software. Due to security concerns raised about the use of CDs containing this software on PCs, Sony has recalled these CDs and has asked Amazon.com to remove all unsold CDs with XCP software from our store.

Since you purchased this CD from Amazon.com, you may return it to us for a full refund regardless of whether the CD is opened or unopened.

Link (Thanks, Kelly!)

Cory Doctorow

Upcoming appearances

* Feb 9, 2012, DeKalb, IL: Day of Doctorow, NIU
* Feb 10-12, 2012, Chicago, IL: Capricon 32
* Feb 13, 2012, Arlington, TX: UT Arlington College of Engineering Distinguished Speaker Series
* Feb 16, 2012, Victoria, BC: 13th Annual Privacy and Security Conference

Recent books:
* Context (essays)
* With a Little Help (short stories)
* For the Win (YA novel)
* Makers (adult novel)

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