AOL attempts to shame customer from unsubscribing

Jim Hanas sez: "Thought you and your readers might get a kick out of this post, in which an AOL cust service rep -- as I was trying to cancel my account -- asked me what I used the internet for, and when I said I didn't want to answer any questions, he asked if I was 'ashamed' of what I used the internet for.

"John Ashcroft, is that you?" Link